Jo Sheppard

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Jo leads the Compliance teams that provide expert advice to the Consumer Bank at Lloyds Banking Group including, Transport, Mortgages, Unsecured Lending, Everyday Banking and Private Banking product teams; and those providing modern policies and risk management for Compliance Risk, including traceability, and Colleague Conduct Risk across the Group. Prior to LBG, Jo worked at Barclays where she was the Barclays UK Chief Controls Officer (MD). Jo’s career began at Clifford Chance, specialising in investment banking (securitisation, capital markets and hedge funds – legal), followed by leadership roles in payments, corporate banking and consumer banking across 1st and 2nd line non-financial risk management at Barclays. Jo is an experienced executive with a track record of leading teams through change, solving complex, scale problems and enabling technology-led transformation and innovation at pace and in control. She has broad regulatory experience in the UK and managing global teams, including formal regulatory processes, customer remediation programmes and regulatory engagement.