Suzanne is an experienced and influential enterprise leader accountable for oversight of compliance, data privacy, conduct and regulatory risk across TSB. As Director of Compliance and Regulatory Oversight (SMF16), she provides the Board and Executive with timely and strategic insight and assurance on the most material risks. She is TSB’s key interface with the FCA and PRA, developing strong and credible relationships with both and Group (Banco Sabadell). She leads teams across four sites and is passionate about the benefits of flexible and part time working to attract and retain talent and develop high performing teams. Suzanne has over 25 years of risk and compliance experience in different organisations (including regulators) across several disciplines including enterprise risk, internal audit and credit decision systems. She is experienced in Executive crisis management support and formal regulatory processes including section 166s and enforcement actions.